CAREFULLY READ AND UNDERSTAND THESE TERMS OF USE BEFORE ORDERING ANY PRODUCTS THROUGH THIS WEBSITE AS THESE TERMS ARE BINDING ON YOU. THESE TERMS OF USE CONTAIN A BINDING ARBITRATION PROVISION AND LIMITS YOUR ABILITY TO PARTICIPATE IN CERTAIN FORUMS TO RESOLVE DISPUTES INCLUDING A CLASS ACTION CASE.
This Website is intended for use by residents of the United States of America. Therefore, all terms are governed exclusively by the laws the State of California, United States of America. If you are located outside of the United States of America and you contact us, please be advised that any information you provide to us will be transferred to the United States of America and that by submitting information you explicitly authorize such transfer.
1. Acceptance of Terms of Use.
By accessing, using or purchasing products through this Website, web pages, or social media pages (collectively, “Website”) provided by Lindsay Enterprises, LLC DBA Coast Roast Coffee you explicitly agree to be bound, without limitation or qualification, by the following terms and conditions (“Terms”) as well as the posted privacy policy incorporated herein by reference (collectively “Agreement”). If you do not agree to every provision of these Terms, you may not access or use our Website, order, receive, products made available through our Website. By accepting these Terms, you represent that you are 18 years of age or older and have legal authority to enter into and be bound by this Agreement and are authorized to use the payment source you provided for products ordered through our Website. We reserve the right to change this Agreement at any time without further notice to you. Please continue to review this Agreement each time you access or purchase products from our Website. Your continued use of the Website following the posting of any changes to this Agreement constitutes your acceptance of such changes. We do not and will not assume any obligation to provide you with notice of any change to this document and you acknowledge and agree to same. Unless accepted by us in writing, you may not amend this Agreement in any way.
2. Account Registration.
To purchase products through our Website, you will be required to register for an account. Each individual may only have one account. To register an account, you agree to (a) provide truthful, accurate, current and complete information, (b) maintain and update, as necessary, your account information, (c) maintain the security of your account credentials including your user name and password, (d) be responsible for the acts or omissions of any third party who has authority to access or use your account, and (e) immediately notify us if you discover or suspect that the security of your account has been breached. If you have any questions regarding the security of your account or need to update the information in your account and have difficulty doing so, please contact us as soon as possible at sales@coastroast.com. If you provide information that is untrue, inaccurate, incomplete or you fail to keep your information current, we may suspend or terminate your account and refuse any and all current or future access to our Website, your account or orders.
3. Terms of Sale.
4. Payment and Billing Information.
You represent and warrant that you are authorized to use the designated payment method (credit card, debit card or other payment source) and that you authorize us or our payment processor to charge your payment method for the total amount of your purchase, coffee subscription or other product including any applicable taxes, shipment charges or other charges (collectively, “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You will be notified of any problem we encounter with the payment source, but you must resolve the problem in order to proceed with your Order. In the event you want to change or update payment source, you can do so at any time by logging into your account and editing your payment information.
You agree that the amount charged to your payment source may vary depending upon the products and services you request or changes in applicable taxes or other charges. You authorize us or our payment processor to charge your payment method for the corresponding order even where the amount differs from time to time. We will collect applicable sales tax on Products shipped to the states for which we determine we have a duty to collect sales tax. If an item is subject to sales tax, you agree that the amount of taxes shown at checkout may be adjusted. Several factors may cause this, such as variances between processor programs and changes in tax rates.
5. Shipping and Handling
We want you to enjoy your coffee just as much at home as you do when you’re with us, so we will only send you coffee roasted within 36 hours of shipping. Your coffee will be sealed in a valved container for freshness, but to help ensure quality be sure to only order enough whole bean coffee for 7-14 days. We do not roast our entire selection every day, so please allow a few days from your order being placed to fit our shipping terms.
Third party carriers that we use like FedEx or USPS differ in delivery times for each option. We mainly use FedEx Express Saver which translates to 3 days or less depending on where in the contiguous U.S.A. you are. You will receive shipping notification emails and you will be able to follow your shipments with a provided tracking number. ETA provided for your shipment is by a 3rd party and is not guaranteed by Coast Roast Coffee.
Orders received paid by 11:59:59 p.m. PST will ship the following available day.
To increase shipping viability from California we only ship orders Monday internationally; Monday and Tuesday nationwide; additionally on Wednesdays for central and Thursdays western contiguous states. APO & FPO addresses will always ship ASAP. All subscriptions ship Mondays.
If you have any issues placing an online order please contact us at sales@coastroast.com for assistance.
PO boxes may require additional fees and restrictions depending on your shipping method.
We trust and value our shipping partners, but sometimes delays will occur once coffee is in their hands or going through customs that we cannot control and are not responsible for.
Select coffees and rare lots will roast and ship only on scheduled dates. If your order contains a coffee designated as such on the product page, your entire order will ship that day. Multiple shipping dates require separate orders.
Like most of our shipping partners, we observe National Holidays and will ship coffee as soon as possible afterwards.
Free Shipping Offers are available to retail customers in the continental US only and are executed as standard ground shipping. Unless specifically noted, offers apply to purchase of roasted coffee only – Coast Roast Coffee reserves the right to charge shipping for any merchandise / non-coffee items. Cannot be combined with other discount offers.
6. Returns and Refunds
Coffee is complex and unique, and we may be able to talk you how to thoroughly enjoy your order despite any initial impression. If your order is incomplete, incorrect, damaged, or undelivered/undeliverable or otherwise missing, please contact us as soon as you can and we will work out the best solution possible. Shipping costs are non-refundable.
Shipping can be rough on a package, and sometimes coffee bags get punctured or are otherwise damaged. Please contact us immediately if so, we may request a photograph but we will work immediately to fix the issue.
Coffee is perishable, so refund requests must be received within 21 days of roasting. All situations have potential circumstances we will consider, and in some cases we will require items to be shipped back to us at customer expense to qualify for a refund. Merchandise and equipment must be unused, unwashed, unopened, fully functional, and in its original packaging.
7. Disclaimer.
ALL PRODUCTS AND THE WEBSITE CONTENT ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: (A) THE PRODUCTS OR WEBSITE CONTENT; (B) USER GENERATED CONTENT; OR (D) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO OR THROUGH THE WEBSITE. IN ADDITION, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THAT THE WEBSITE OR THE SERVER IS FREE FROM ANY HARMFUL COMPONENTS, INCLUDING, WITHOUT LIMITATION, VIRUSES. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE WEBSITE IS ACCURATE, COMPLETE, OR USEFUL. YOU AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT YOUR USE OF THE SITES IS LAWFUL IN ANY PARTICULAR JURISDICTION OR COUNTRY AND SPECIFICALLY DISCLAIM SUCH WARRANTIES. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOU AND THESE TERMS.
8. Limitation of Liability.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE, INCOME OR PROFITS, LOSS OF USE OR DATA, LOSS OR DIMINUTION IN VALUE OF ASSETS OR SECURITIES, OR DAMAGES FOR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS OR USE OF THE WEBSITE OR CONTENT (INCLUDING, BUT NOT LIMITED TO, USER CONTENT, AND LINKS TO THIRD PARTY SITES), OR THE ORDER, RECEIPT OR USE OF ANY PRODUCT, OR OTHERWISE INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM THE WEBSITE OR US OR FROM EVENTS BEYOND OUR CONTROL, SUCH AS INTERNET OR WEBSITE INTERRUPTIONS, DELETIONS OF FILES, EMAILS, ERRORS OR OMISSIONS, DEFECTS, BUGS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THE WEBSITE OR RECORDS CONTAINED ON THE SERVER WITHIN THE PROGRAMS OR SYSTEMS RUNNING THE SAME. REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE WHETHER ACTIVE, PASSIVE OR IMPUTED OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE MAXIMUM AGGREGATE LIABILITY OF LINDSAY ENTERPRISES LLC OR ITS OWNERS (JOINTLY) ARISING OUT OF OR IN ANY WAY RELATED TO (A) THE ORDER, RECEIPT OR USE OF PRODUCTS PURCHASED FROM THE WEBSITE EXCEED THE AMOUNT PAID FOR SUCH PRODUCTS. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IN THE EVENT YOUR REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE, AND THE FOREGOING SHALL CONSTITUTE OUR SOLE LIABILITY AND OBLIGATION IN RESPECT HEREOF, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU, ON BEHALF OF YOUR HEIRS, EXECUTORS, ADMINISTRATORS, LEGAL AND PERSONAL REPRESENTATIVES, HEREBY RELEASE, WAIVE, ACQUIT AND FOREVER DISCHARGE US FROM AND AGAINST, AND COVENANT NOT TO SUE ANY SUCH COUNTER CULTURE FOR, ALL CLAIMS YOU HAVE OR MAY HAVE ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS.
IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE 1542, WHICH STATES “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
9. Ownership and License to Website and User Content.
The Website and its content is owned and copyrighted by us with all rights reserved, except for third party trademarks, logos or service marks which are owned by the respective owners. Your use of any Content, without our written permission is strictly prohibited. As a user of the Website, we grant you a non-exclusive, non-transferable, revocable and limited license to access and use the Content for your own personal, non-commercial use in accordance with these Terms of Use.
You have ownership interest in your User Content. You agree to post your own content and not that of a third party. By posting, you are representing and warranting that the posted content is original to you.You agree to indemnify and hold us harmless from any claims by a third party that you violated their intellectual property by submitting the same to us. This indemnification includes reimbursement of any monies paid in settlement, judgement as well as attorney fees and court costs. By uploading, posting or submitting User Content to us, our Website, Facebook Page, Instagram page, Twitter feed or in response to surveys from us or general communications with us, you grant us a nonexclusive, royalty-free, worldwide, perpetual, irrevocable and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and publicly display your content, in any manner determined by us in our sole discretion.
You further agree that we may disclose or use any of your content transmitted to us for any purpose including, but are not limited to, (a) enforcing these Terms; (b) complying with any laws, regulations or rules of any federal, state or local government or agency; (c) responding to claims related to your content that violates the rights of third parties; or (d) protecting our rights or property and those of our other users and customers or the general public.
10. Links to Third Party Websites.
The Website may contain links to Websites owned or operated by parties other than us. These links are provided for your convenience only. We do not control, and are not responsible for, the content or privacy policies on, or the security of, such Websites and disclaim any responsibility relating to such Websites. Neither do we endorse the content, or any products or services available, on such Websites. To the extent you found our Website through a link on a third party website, we are not responsible for the content or other links or use of personal and non-personal information on that third party website.
11. Binding Arbitration and Class Action Waiver.
12. Termination.
Notwithstanding anything contained in this Agreement, we reserve the right to terminate your access or use of the Website or order, receive and use the Products, at any time and for any or no reason. We may but are not required to provide you notice of this termination. You agree that we shall have no liability or obligation to you in such event and that you will not be entitled to a refund of any amounts that you have already paid to us so long as you received the products, to the fullest extent permitted by applicable law.
13. Governing Law and Jurisdiction
Our company is located in Livermore, California, U.S.A. This Agreement and the transactions they contemplate, including without limitation their interpretation, construction, performance and enforcement shall be governed by the laws of the State of California without reference to conflict or choice of law provisions, as applicable to contracts made and performed entirely within such State. The International Convention on the Sale of Goods and other international treaties that are not mandatory with respect to contracts made and performed entirely in California shall not apply. The exclusive forum for the resolution of any dispute relating to this Agreement shall be in Alameda County, California, or the United States District Court for the Northern District of California and you agree to personal jurisdiction by such courts over you with regard to any dispute relating to this Agreement and agree to service of process on you by e-mail and registered letter to the address you provided in your Account.
14. MISCELLANEOUS.
ELECTRONIC CONSENT
This Agreement governs all transactions made on or through our Website. This Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act. You manifest your agreement to the terms and conditions in this document by any act demonstrating your assent thereto, including clicking the submit button for the order, or by merely accessing the Website, whether you have read these terms or not. This includes your authorization to charge your credit card or debit your bank account. Please print these terms and conditions for your personal records.
In addition, you consent to receiving electronic communications from us relating to your account. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. You also consent to receiving certain other communications from us, such as newsletters special offers, promotional announcements and customer surveys via email or other methods.
By placing an order with us, you will be deemed to have read, understood, and agreed to these terms and conditions and the posted privacy policy (collectively, “Agreement”). If you do not agree to be bound by this Agreement, you may not access or use the Website, or purchase any products through the Website. By accessing, using or ordering products through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.
If you have any questions, please contact us at: info@coastroast.com